It is common in business today to have a base HR Information Technology solution. Some systems are self-contained in that they offer the full complement of HR support services, and the company may add a specialty technology for certain HR functions (e.g. an ERP solution with software for a particular functional area like recruiting); recently, SaaS (software as a service) solutions have gained popularity as an attractive alternative to the previously predominant ERP-style approach.
What system a company uses may also say something about how they want their employee data and corresponding data management to be addressed. Some companies take a “high touch” model where employees are guided through HR activities with the assistance of HR Specialists or Business Partners. This added care from knowledgeable HR professionals is highly appreciated by employees seeking help. Other companies take a “low touch” model, where direct ability to manage HR activities can rest with the employee or manager in what is termed as ESS/MSS (Employee/Manager Self Service). While this can be seen as more efficient and cost effective, it does require education as to how to navigate the system and accurately conduct company-employee administration.
Assessing systems and business processes to insure the best solution is employed is a strength of iTeres. We have resources that have bought and implemented HR technology solutions. We work with you to identify your requirements, and determine an approach that meets the needs of your business and your employees.